Career Opportunity - Manager, Client Strategy - Toronto, Calgary or Vancouver

POSITION TITLE: Manager, Client Strategy
LOCATION: Toronto, ON, Calgary, AB, or Vancouver, BC
STATUS: Full-Time
APPLICATION CLOSE: 5:00PM (ET) April 29, 2018
START DATE: May 2018
SALARY RANGE:  Commensurate with Experience

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TORQUE Strategies is driven by equal parts data and creativity: we use actionable insights to develop marketing strategies that are truly relevant to consumers and build culture-defining brands.

Since our launch in 2014, the firm has enjoyed significant growth, doubling revenues year over year, with offices in Toronto, Vancouver and a recent expansion into the Calgary market. Past and present clients include Hudson’s Bay, DHL, Live Nation, TELUS, CIBC, Corus Entertainment, Hockey Canada, HSBC Canada Sevens, and the Canadian Olympic Committee. We’re sure you will check out our website to see the full list.


You’re part data-geek and creative-freak. Often when attending an event, you find yourself asking “Why?” when you come across a branded experience.  Sometimes it works, sometimes it doesn’t, either way you have an opinion. While debating with your friends over the best Olympic, Oscar or Super Bowl campaign – your closing (and winning) argument is built around authenticity and engagement.  You believe culture eats strategy for breakfast, but great strategy for a client sure can kick some ass.

As the client lead, the successful candidate facilitates and manages a portfolio of regional, national, and international clients. Acting as the main point of contact for assigned clients, the Manager will be responsible for client strategy, brand analysis, and project management. The Manager will be tasked to continually exceed client expectations and deliver exceptional energy and leadership to all stakeholders. Working within our tight-knit team environment, the Manager will be expected to lead and inspire direct reports, building an environment ripe for growth and development.

The candidate requires industry leading marketing and sponsorship strategy expertise, brand storytelling acumen and excellent written and oral communication skills with the demonstrated ability to build strong, long lasting relationships.  The candidate will be a markedly confident self-starter, able to bring a significant skill set and positive attitude to our vibrant and fast paced team culture. We’re looking to add to our team of strategic, insightful and courageous minds – and challenge our new teammate to be a key collaborator and enabler of continued success. This is an evolving position and responsibilities may shift over time.

These are our values: (and if you’re a fit they align with yours too)

  • Truth Tellers – trusting and trusted
  • Fire Starters – igniting passion and purpose
  • Bridge Builders – integrating opportunities and partnerships
  • Trail Blazers – innovating courageously
  • Game Changers – elevating performance
  • Difference Makers – delivering excellence


  • Client & Project Management
    • Manage assigned client accounts demonstrating exemplary use of project and time management best practices, communication and reporting, engagement of internal resources and support collaboration as a bridge between departments
    • Lead meetings and track progress of deliverables for assigned client accounts/projects
  • Participate in and lead ideation and discovery sessions
  • Stay ahead of the curve in marketing industry trends, news and insights
  • Manage billing and budget reconciliation for clients and projects within the assigned portfolio
  • Contribute to agency marketing and content creation initiatives that promote our industry expertise
  • Support business development efforts where necessary
  • Lead, inspire, motivate direct reports
  • Travel as required
  • Other duties may be assigned as required



  • 3-5 years client management experience in an agency or marketing environment
  • Experience in a management or supervisory position an asset
  • Experience within and a strong understanding of the sponsorship marketing landscape
  • Exceptional project management skills with a strong attention to detail
  • Exceptional internal and external relationship management skills
  • Exceptional verbal and written communication and presentation skills
  • Proven track record of managing direct reports
  • A degree or diploma from a recognized institution in a related field
  • Strong knowledge of marketing agency industry and business practices
  • Previous experience working in a fast-paced environment with emphasis on timelines and delivery of projects
  • A keen eye for detail, a passion for exceeding expectations and a desire for providing “value-added” service (bonus points if you can find a typo in this posting)
  • Proficiency in Microsoft Office (specifically PowerPoint, Word, Excel, and Outlook)
  • Sales, broadcast, media relations, and social media experience an asset
  • Experience working or volunteering in the sports/entertainment field or marketing communications industry
  • Fluency in English required
  • Fluency in French an asset


Interested applicants please send a cover letter and résumé directly to: with “Job Posting: Manager – TORQUE Strategies – preferred location” and your last name in the subject line. Only applicants selected for an interview will be contacted.